First-Line Essentials

First Line Essentials increases an organization's capability to deliver results by equipping managers with the core leadership skills needed to deliver results through the people who report to them. Managers explore mindsets and learn processes and skills to help them shift from individual contributors to managers, delegate, set clear goals, provide feedback and coach, and engage their team members.

Learning Objectives

• Deliver results through the people who report to them
• Invest more effort in high-value activities
• Coach team members to higher levels of performance
• Build the team's capacity to drive business results through effective goal setting and delegation
• Maximize team members' willingness to provide discretionary effort