AUDIENCE
First-level, mid-level, and senior leaders
February 12, 2024
Building Trust Under Pressure develops foundational mindsets and skills that allow employees at all levels to increase productivity and build strong working relationships.
Learning objectives
- Identify six Basic Principles for building credibility and trust with others
in challenging situations - Identify and use their Basic Principle strengths under pressure
- Use the Basic Principles to address problems and take positive action in challenging situations
Behavioral Competencies
- Being resilient
- Collaborates
- Communicates effectively
- Courage
- Instills trust
- Interpersonal savvy
- Manages conflict
- Situational adaptability
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